Technology’s Gap Analysis for Service Quality Improvement in Hotels & Resorts
Hoteliers are left with few avenues to maintain the financial stability of their assets. Improving service quality and service redesign…
Hoteliers are left with few avenues to maintain the financial stability of their assets. Improving service quality and service redesign…
The pandemic has left fewer avenues for hotels to survive through these very difficult times across the United States. Data…
The holiday season officially kicked off in the US with the Thanksgiving holiday, and the good news is that travel…
The complex threats posed by COVID19 speeding up the adoption of technology in hotels, resorts, country clubs, spas, and even…
Hospitality businesses are getting used to the new normal, adopting new ways to deliver services and keeping human interactions at…
In March, the PCI Council instructed businesses to perform remote compliance assessments with added quality assurance checks. By May, the…
Smartphone applications are quickly gaining popularity amongst some of the biggest hotel franchises across the world. Major franchises including the…
A large number of US hotels had already begun the transition towards a more technology assisted experience for their guests.…
In a discussion with financial analysts Hilton CEO, Chris Nassetta commented that “A full recovery will take time, and it…
Yes, we have been here before. Big data and A.I were predicted to become a core aspect of business years…