Over the last decade, the U.S. travel & tourism industry has prospered with an increase…
In our latest influencer spotlight interviews we sat down with industry legend Mohammad Shoaib Ziaee,…
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Travel bloggers are usually the more popular influencers for most people in the leisure, tourism,…
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PCI DSS or Payment Card Industry Data Security Standard is a globally accepted set of…
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Hospitality technology is evolving at a remarkable pace facilitating guest experiences across the world. The…
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Hospitality Data Breaches to Make You Rethink Your Hotel CyberSecurity in 2019
Hotel security & data privacy are two of the most critical debates trending in the…
PCI SS Council Identifies ‘Magecart’ As The Next Big Threat For Hotel Businesses
The PCI security standards council (PCI SSC) and the Retail & Hospitality ISAC have released an immediate press release highlighting the emergence of a new financial threat for hospitality businesses.
3 Simple Reasons Vendor Management is Necessary for Every Hotel
Vendor management is an essential aspect of success for any hotel operating in today’s industry outlook. That being said, procurement differs by hotel size and type covering multiple areas of the hotel. …
“Social media is no longer just about marketing, but a preferred choice of communication for hotel guests…” – Tiffany Dowd, Founder & President of Luxe Social Media
In our latest influencer spotlight feature, we talk to luxury hotel expert & hospitality influencer Tiffany Dowd. Founder & President of Luxe Social Media, she is an inspiring luxury travel author with…
How to Use Technology in Hospitality to Engage Millennials and Generation Z
In the article, ‘True Gen’: Generation Z and its implications for companies on McKinsey&Co., Tracy Francis and Fernanda Hoefel discuss how the Millennials and Gen-Z are changing the way we interact with…
Understanding Service Recovery and Its Impact On Guest Experience
Hospitality businesses are built on providing the highest standards of service to guests. The hotel technology experience can make things easier, but it is the duty of every single hotel staff member…
5 Ways In-Room Tablets Increase Hotel Revenue
Hotel guest technology integrations are creating great opportunities for hotels to deliver more personalized experiences with quicker service delivery times. In-room mobility and smart apps are becoming a major amenity in branded…
Impact of Technology Solutions on Hotel Guest Overall Satisfaction
Hospitality technology solutions are continuously revolutionizing the way hotel guests perceive a brand and engage with it. Technology is completely changing the way travellers books holidays, personalize their hoteling experience, and the…
California Hotel Business is Growing In 2019
Since 2010, California’s hotel industry has grown phenomenally with new builds and significant hotel technology renovations completely changing the way guest experiences are delivered. According to BisNow, California has experienced 41% (183…
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