Hospitality businesses are getting used to the new normal, adopting new ways to deliver services…
Hospitality Industry
How to Keep Employees and Your Organization PCI Compliant
In March, the PCI Council instructed businesses to perform remote compliance assessments with added quality…
3 Advantages of Using Mobile Keys at Your Hotel
Smartphone applications are quickly gaining popularity amongst some of the biggest hotel franchises across the…
Managing Onsite Technology Support for Hotels During the COVID19 Pandemic
A large number of US hotels had already begun the transition towards a more technology…
Guest Service Technology – The Primary Focus of US Hotel & Resort Investment in 2021
In a discussion with financial analysts Hilton CEO, Chris Nassetta commented that “A full recovery…
Data Driven Hospitality Is the Future for Hotels & Resorts In COVID19 Aftermath
Yes, we have been here before. Big data and A.I were predicted to become a…
2020 Guest Research Highlights The Pivotal Role of Technology in Hotels & Resorts
Hoteliers have already predicted the winds of change with Marriott, Hilton, and other global hospitality…
Technology Gap Analysis in Hotels & Resorts is the First Step to ITIL Success
The Information Technology Infrastructure Library (ITIL) is a comprehensive set of practices & guidelines designed…
Hotel Technology Beyond 2020 – US Hospitality’s New Challenge and Automation
Remarkable news comes from the Marriott Group as they reopen their 350 properties across China.…
Managing Hotel & Resort Technology as US Hospitality Businesses ReOpen with New SOPs
Hotels, resorts, and country clubs will finally reopen in the US with different states enacting…