Over the last two decades years, hospitality businesses have gone through some radical changes that…
In our latest influencer spotlight interviews we sat down with industry legend Mohammad Shoaib Ziaee,…
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Travel bloggers are usually the more popular influencers for most people in the leisure, tourism,…
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PCI DSS or Payment Card Industry Data Security Standard is a globally accepted set of…
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Hospitality technology is evolving at a remarkable pace facilitating guest experiences across the world. The…
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Ways To Improve The Hotel Guest Experience in a COVID-19 World
Almost 11 months on and the United States is still in the midst of the…
Technology’s Impact on Service Quality Gap Measurement for Hotels and Resorts
The US hospitality business model has been severely challenged by COVID19. Hoteliers are actively conducting service quality gap measurement assessment already to redesign their guest experiences with more safety standards in place. …
Hotels & Resorts Are Speeding Up Adoption Of Technology As Covid19 Safety Threats Loom
The complex threats posed by COVID19 speeding up the adoption of technology in hotels, resorts, country clubs, spas, and even hospitals. The consequences posed by COVID19 are so alarming that hospitality providers…
Post Covid19 Technology Gap Analysis Processes Improve Performance and Enhance Safety in hotels and resorts
Covid19 safety rules have forced hotel owners to redesign their entire guest experience to include even less human interactions and more contactless services. The idea here is to automate selected guest touchpoints…
Hoteliers can identify COVID19 risks and liabilities through professional technology gap assessments.
Hospitality businesses are getting used to the new normal, adopting new ways to deliver services and keeping human interactions at minimum. The keywords for hoteliers right now are, “health safety.” US hoteliers…
5 Ways to Improve Hotel Guest Trust Through Technology Amid COVID19
Hospitality businesses are patiently waiting for the COVID19 infection to subside and for travel to begin. In the meantime asset owners have gone back to the board room to figure out new…
How to Keep Employees and Your Organization PCI Compliant
In March, the PCI Council instructed businesses to perform remote compliance assessments with added quality assurance checks. By May, the PCI SSC and the US chamber of Commerce alerted businesses for increased…
3 Advantages of Using Mobile Keys at Your Hotel
Smartphone applications are quickly gaining popularity amongst some of the biggest hotel franchises across the world. Major franchises including the Marriott Group, Sheraton, Hilton, etc. are all integrating popular features like check-in…
Managing Onsite Technology Support for Hotels During the COVID19 Pandemic
A large number of US hotels had already begun the transition towards a more technology assisted experience for their guests. Today the simplest of US lodging businesses feature at least three to…
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