Service quality in modern hotels is highly dependant on the competence of staff. The knowledge,…
In our latest influencer spotlight interviews we sat down with industry legend Mohammad Shoaib Ziaee,…
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Travel bloggers are usually the more popular influencers for most people in the leisure, tourism,…
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PCI DSS or Payment Card Industry Data Security Standard is a globally accepted set of…
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Hospitality technology is evolving at a remarkable pace facilitating guest experiences across the world. The…
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Hotel General Contractors Provide Professional Insights on Technology Implementations in New Builds
Innovations in construction technology are rapidly driving hotel construction, enhancing the speed and quality of…
PCI Staff Training: The Most Effective Way To Upskill Hotel Staff
The hospitality industry has long been an attractive target for cybercriminals since the last decade. There is a great motivation for hackers to breach a gold mine of personal & card payment…
Prelaunch Technology Management Checklist for Hotel Owners Before Launching a New Hotel
The U.S. hospitality industry is radically evolving, being shaped and driven by the dynamic environment in the country. Hotel owners are continually improving their business strategies to be more competitive. Hospitality intelligence…
Shift4 Payments Acquires Merchant Link, Adding Powerful Payment Security & Robust Processing
In a recent notification from Merchant Link, one of the largest global hospitality payment gateway providers, announced that it will be discontinuing its services from December 31st 2019. According to Merchant Link’s…
Five Outstanding Ways Remote Support Delivers Efficiencies to Your Hotels
Remote support has some great benefits, especially for 24-hour businesses like hotels. The prospect of instant issue resolution and troubleshooting is mouth-watering for any hotel owner who demands the highest standards of…
Technology Policies for Hospitality Business: A Risk Management Perspective
In a highly competitive U.S. hospitality industry, hotel owners are increasingly focusing on proactive rather than reactive risk management. U.S. hotels are constantly automating operations and adding new guest technologies to make…
Why Every U.S. Hotel Needs Electronic Policy Management
Hotel businesses today integrate multiple technologies to improve efficiency and guest experience at their properties. Some of these technologies like PMS software, smartphone apps, in-room tablets etc. retain a large chunk of…
Outsourcing Hotel Technology Management is the Way Forward for Hospitality Businesses in 2020
The U.S. hospitality industry continues its swift transition towards rapidly evolving technologies. Both academics and professionals will agree that technology brings several competitive advantages for hospitality businesses. From identifying new marketing to…
How Technology Assessments Improve Hospitality Business Performance
Regular technology assessments are necessary for hotels & hospitality businesses in a very tech assisted economy. From point of sale machines to managed business centres every technology touchpoint at hotels needs careful…
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