Four Seasons Hotels Deliver Breakthrough 2019 Mobile App Update

Four seasons hotels have recently updated its cutting-edge mobile app with some amazing tweaks adding more personalization features for guests. As hotel technology management partners of global franchises, we always appreciate the development of a technological breakthrough that makes the guest stay better.    

Initially released back in 2015, the Four Seasons mobile app was in dire need of a massive update to add customization for frequent travelers. The new Four Seasons mobile app is now available on Google Play and the Apple App Store

The new update brings excellent changes with a brand new user interface & design, plus the much demanded “trip planning” feature for globe trotters. The app allows booking rooms from anywhere in the world with access to all Four Seasons Hotels & Resorts across the world. 

“We know from guest feedback that now, more than ever, the luxury traveller is looking for digital tools that can make their lives easier,” 

  • Christian Clerc, President, Worldwide Hotel Operations, Four Seasons Hotels

Guests can now organize their Four Seasons visits in one place from booking to checkout. The app update makes some excellent changes that include:

  • Ordering room service 
  • Requesting newspapers 
  • Spa & amenities bookings 
  • Booking adventure tours 
  • Hiring transport 
  • Make restaurant reservations, plus much more. 

The amazing new changes to the Four Seasons app now offers them more opportunities to add revenues and increase the number of services they can offer guests on-premises. Four Seasons now receive more information about their guests, allowing them to analyze guest behavioral patterns to deliver better offers and faster services.  

The app also introduces a real-time chat feature that connects guest directly with hotel staff with over 100 languages to choose for accessibility. Guests can communicate with hotel staff from anywhere and anytime during their trip. 

Discover Dream Destinations 

The new Four Seasons Hotels app will now seamlessly connect “all” of the properties owned by the brand. Travelers can book stays, request transport, register for tours, and reserve restaurants in any Four Seasons hotel around the world. 

The app now allows saving arrival times for staff to welcome you, to dispatch airport transfers, and send personalized requests through the online chat features. The app adds superb personalization to make your stay convenient like home, just away from it. 

Simpler Trip Planning 

In one of the best updates, a trip planner feature is now part of the Four Seasons Hotels mobile app. You can view all your activities in a glance. You can create a daily itinerary with update information delivered to hotel staff for immediate service delivery. A single tap allows adding activities, tours, and reservations with everything included for families and single travelers.    

Recommendations from the Concierge 

The exclusive concierge recommendations feature now delivers ready information on local attractions, famous cuisine, top restaurants, shopping, kids entertainment, and other popular destinations to visit. 

During the stay, tours can be easily booked through the concierge desk or directly through the app. Vast customization is available for special requests, travel times, hiring vehicles, and special needs for people. 

Advanced Hospitality Technologies – Exclusive Mobile Apps for Your Hotel 

At Advanced Hospitality Technologies Inc. we have transformed hotel business with technology since 1996. Our exclusive team of technology managers, digital transformation experts, and I.T. engineers are the cornerstone of our superior service delivery.

Advanced Hospitality is a strong advocate of mobility tools and personalization services. In a recent blog, we have highly promoted mobile apps, in-room tablets, and on-premises staff mobility tools.    

Talk to one of our technology management consultants and discover the countless benefits of carrying your very own hotel mobile app. 


We hope you will get out there and try out the new Four Seasons mobile app available on both Google Play and the Apple App Store. For more news about hotel apps, services, and new technology trends stay connected to our blog. 

Until next time, see you again soon.