Managing Onsite Technology Support for Hotels During the COVID19 Pandemic
A large number of US hotels had already begun the transition towards a more technology assisted experience for their guests.…
Category: Hospitality Technology
Guest Service Technology – The Primary Focus of US Hotel & Resort Investment in 2021
In a discussion with financial analysts Hilton CEO, Chris Nassetta commented that “A full recovery will take time, and it…
7 Ways Hotels Can Use Technology For a Better Guest Experience
Hotels are completely changing the way they deliver services from mobile check-ins to tablet controlled rooms, there are great applications…
Hotel Technology Partnering: How Hotel Technology Can Help Hotelier to Attract New Guests?
Technology is offering hotel owners the opportunity to deliver outstanding guest experiences across the world. From operations management to marketing,…
Prioritizing Technology Management Challenges Ahead of COVID19 Hotel & Resort Reopenings
Hotels and resort owners are finally breathing a sigh of relief as they reopen with strict rules in place from…
Data Driven Hospitality Is the Future for Hotels & Resorts In COVID19 Aftermath
Yes, we have been here before. Big data and A.I were predicted to become a core aspect of business years…
2020 Guest Research Highlights The Pivotal Role of Technology in Hotels & Resorts
Hoteliers have already predicted the winds of change with Marriott, Hilton, and other global hospitality groups automating a fair share…
Technology Gap Analysis in Hotels & Resorts is the First Step to ITIL Success
The Information Technology Infrastructure Library (ITIL) is a comprehensive set of practices & guidelines designed for the effective and efficient…
Conducting Post-COVID19 Technology Gap Analysis in Hotels & Resorts
Hotels and resorts have finally reopened across the United States, but with strict COVID19 safety rules in place. While smaller…
Hotel Technology Beyond 2020 – US Hospitality’s New Challenge and Automation
Remarkable news comes from the Marriott Group as they reopen their 350 properties across China. The group reported that business…