After a decade of radical growth since 2009 innovation and technological progress, the U.S. hotel industry’s growth is finally showing signs of a slow down. In May 2019, the CBRE (Coldwell Banker…
Why Hotels Are Focusing on Staff Training Programs
Service quality in modern hotels is highly dependant on the competence of staff. The knowledge, skills, ideas, and experience of staff are determining factors that build loyalty and the lasting image of…
Hotel General Contractors Provide Professional Insights on Technology Implementations in New Builds
Innovations in construction technology are rapidly driving hotel construction, enhancing the speed and quality of hospitality buildings. Not only does tech enhance the strength & height of hotel structures, but it also…
PCI Staff Training: The Most Effective Way To Upskill Hotel Staff
The hospitality industry has long been an attractive target for cybercriminals since the last decade. There is a great motivation for hackers to breach a gold mine of personal & card payment…
Prelaunch Technology Management Checklist for Hotel Owners Before Launching a New Hotel
The U.S. hospitality industry is radically evolving, being shaped and driven by the dynamic environment in the country. Hotel owners are continually improving their business strategies to be more competitive. Hospitality intelligence…
Shift4 Payments Acquires Merchant Link, Adding Powerful Payment Security & Robust Processing
In a recent notification from Merchant Link, one of the largest global hospitality payment gateway providers, announced that it will be discontinuing its services from December 31st 2019. According to Merchant Link’s…
Five Outstanding Ways Remote Support Delivers Efficiencies to Your Hotels
Remote support has some great benefits, especially for 24-hour businesses like hotels. The prospect of instant issue resolution and troubleshooting is mouth-watering for any hotel owner who demands the highest standards of…
Technology Policies for Hospitality Business: A Risk Management Perspective
In a highly competitive U.S. hospitality industry, hotel owners are increasingly focusing on proactive rather than reactive risk management. U.S. hotels are constantly automating operations and adding new guest technologies to make…
Why Every U.S. Hotel Needs Electronic Policy Management
Hotel businesses today integrate multiple technologies to improve efficiency and guest experience at their properties. Some of these technologies like PMS software, smartphone apps, in-room tablets etc. retain a large chunk of…
Outsourcing Hotel Technology Management is the Way Forward for Hospitality Businesses in 2020
Hospitality businesses continues its swift transition towards rapidly evolving technologies. Both academics and professionals will agree that technology brings several competitive advantages for hospitality businesses. From identifying new marketing to alleviating pressure…