Research Identifies 4 Hotel Technology Challenges for Every Hospitality Business in 2019

Technology in the hotel industry has done great wonders to help businesses achieve a competitive edge while delivering premium experiences to all their guests. This technological transition, however, brings with it several challenges that hotel owners & management should be informed about.  Today, we take a look at the brilliant research paper, Technology in the…

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“Hotel Technology Should be the ‘means’ to delight, not the end of the customer journey” says Remko West, Co-founder of Xotels

Technology is becoming a central part of the hospitality industry, with franchises like the Marriott Group to single property owners all embracing the transformation. Even with mass integrations, software solutions, and high-spec automation, there are technology gaps within hospitality infrastructures that evade the general perspective. Today we go into conversation with hospitality influencer, revenue &…

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7 Hospitality Conferences in 2019 & 2020 Every Hotelier Should be Part of

Hospitality is going through a quick and relentless transformation with new technologies, increasing guest demands, and new best practices influencing service delivery. The industry is now highly influenced by informed decision making requiring constant access to the latest trends, information, and insights.   As the hospitality industry grows, so does the community that it nurtures…

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Top 3 Reasons Technology Budget Management Is Essential For Hotels

At a point in time when technology simply drives business success, hotels like all other businesses need to make technology budgeting a top priority. Increased guest technology expectations, returns to scale, process efficiencies, robust data management, etc. all require proper capital expenditure to set up technology frameworks to address growing demands. CFOs have to make…

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Five Reasons Your Hotel Needs a Professional Technology Consultant

Rapidly changing dynamics in the hospitality industry coupled with evolving technologies are allowing hotels to completely change the way they deliver services. Even the role of I.T. teams has significantly changed from setting up hardware to support hotel management processes. Today, technology management companies and I.T. professionals alike play a more strategic role in the…

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