Five Top Trends that will reshape the US Hospitality Industry in 2021

Hospitality professionals and business owners are expecting a swift recovery in 2021 as they leave behind 2020 with gloomy memories of COVID19. The news of successful vaccine trials has already given hope to the entire US economy, added with expectations of a bailout package for the industry.  The increased emphasis on health and well-being demands…

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Five Major Benefits of RFID BLE Mobile Room Keys for US Hotels in 2021

RFID locks have been around for more than a decade being used in hotels across the US. As an industry-standard, you can find RFID technology in resorts, corporate hotels, luxury boutique hotels, and even smaller stand-alone properties.  COVID19 safety rules have already mandated an increased deployment of touchless services to enhance the safety of guests…

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Securing Hotel Guest Data and Technology Assets Against Breaches Is Critical After SolarWinds Hack

Both the US Government and the FBI had previously issued alerts over increased data breaches post-COVID19. The increased reliance on technology to maintain social distancing and educe transmission had already heightened the need for improved data security and cybersecurity for all sectors of the US economy.  The Solarwinds Hack has frightened even the smallest of…

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Technology’s Gap Analysis for Service Quality Improvement in Hotels & Resorts

Hoteliers are left with few avenues to maintain the financial stability of their assets. Improving service quality and service redesign are top priorities for hotels moving into a new year. Hotel owners are increasingly using breakthrough knowledge and expertise of technology management providers to find intuitive ways to maintain service quality.  Technology gap analysis is…

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US Hotels are Increasingly Adopting Technology For Safer Guest Stays

The pandemic has left fewer avenues for hotels to survive through these very difficult times across the United States. Data from STR reveals that the US hotel industry (for the week ending Nov 28) experienced a sharp decline in occupancy with a 41% decline in RevPAR.  There seems to be a severe trust gap among…

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The Role of Technical Support In Hotels & Resorts During the Holiday Season

The holiday season officially kicked off in the US with the Thanksgiving holiday, and the good news is that travel has finally begun across the country. Hotels and resorts will be preparing to host an influx of guests as families, leisure travelers, and single adventurers stranded by the pandemic for over a year.  As more…

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