Hotel Technology Beyond 2020 – US Hospitality’s New Challenge and Automation

Remarkable news comes from the Marriott Group as they reopen their 350 properties across China. The group reported that business travel is returning with successful reopenings leading to almost 40% occupancy rate, the BBC mentions in their article.   As we near the end of 2020 we can observe severe divergence from what was being anticipated.…

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Managing Hotel & Resort Technology as US Hospitality Businesses ReOpen with New SOPs

hospitality-industry-picture

Hotels, resorts, and country clubs will finally reopen in the US with different states enacting specific rules for both travelers and hospitality businesses.  As the industry looks for stability organizations including the World Health Organization (WHO) and American Hotel & Lodging Association (AHLA)  have already released guidance on how to safely reopen and manage accommodation…

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The Greatest Of Hospitality Technologies Cannot Succeed Without Factoring The Guest Experience

Hospitality businesses including hotels, resorts, and country clubs are highly reliant on technology to gain a competitive edge. From self-check-in machines to advanced room service robots, the hotelier seeks to create an experience from every aspect of technology.  Not even the greatest hospitality technologies can succeed without having the needs & desires of the guest…

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Hotel Technology Management in the COVID19 Decade

Even as cases rise in the US, some businesses simply cannot afford to close down. Hotels, resorts, and other hospitality businesses already seeking relief from the government will now have to reopen with strict coronavirus SOPs enforced across assets.  CEO of the AHLA (American Hotels & Lodging Association), Chris Rogers, claims in an interview with…

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6 Essential Steps for Successful Hotel Reopening & Operations Amid COVID19

The US economy is slowly easing off the lockdowns with hotels now reopening for guests in all 50 states. While businesses have been given the go-ahead to reopen, there are multiple SOPs that they must conform to while they operate.  In their latest training modules, the AHLEI (American Hotel & Lodging Educational Institute) identifies six…

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Five Safety Actions Travelers Demand from Resorts & Country Clubs After Reopening

In a fairly uncertain future, hospitality owners are preparing to reopen with both the CDC and WHO offering guidelines for resorts, country clubs, and hotels. In their recent research, McKinsey & Company identify that although business & leisure travel will eventually resume, resorts & upper scale hotels are likely to be the slowest to recover. …

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