Introduction to PCI Compliance – 12 Rules Every Hotel Lives By

PCI DSS or Payment Card Industry Data Security Standard is a globally accepted set of security regulations designed to protect all companies that accept, process, store, and transmit credit card information. The primary purpose of the standards is to create a secure environment for payment processing and card data storage. The standards are regulated, monitored,…

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Hospitality Industry News: Latest Insights, Technology Innovations and Developments

Hospitality Technology Newsletter In our monthly issue of the Hospitality Technology Newsletter we focus on latest technology and hospitality industry trends and insights. Submit Your News and Link Top Stories of the Month April 17, 2019 Using Data to Build Emotional Loyalty with Customers Collecting data points from customer interactions is crucial for understanding, building…

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Using Technology for Competitive Advantage at Hotels

In their 2016 research paper, Technology induced competitive advantage: a case of US lodging industry, Anil Bilgihan & Youcheng Wang concluded that hotels can gain a significant competitive advantage when owners can integrate all possible technologies “with a harmony” that allows the entire organization to synergize. The researchers also argued that to gain a competitive…

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7 Ways Technology Improves the Hotel Guest Experience

Hotels are completely changing the way they deliver services from mobile check-ins to tablet controlled rooms, there are great applications of technology in hospitality to make the guest experience truly memorable. The Aria Hotel & Resort in Las Vegas, for instance, is one of the most technologically equipped properties known for its superior room tablets…

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