Five Outstanding Ways Remote Support Delivers Efficiencies to Your Hotels

Remote support has some great benefits, especially for 24-hour businesses like hotels. The prospect of instant issue resolution and troubleshooting is mouth-watering for any hotel owner who demands the highest standards of hotel technology management services. In our previous article, I already covered the amazing benefits of contracting a hotel technology provider to deliver remote…

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Technology Policies for Hospitality Business: A Risk Management Perspective

In a highly competitive U.S. hospitality industry, hotel owners are increasingly focusing on proactive rather than reactive risk management. U.S. hotels are constantly automating operations and adding new guest technologies to make their hotels more competitive.  This automation of hotel services & operations requires hotel management to clearly define a set of I.T. policies to…

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Why Every U.S. Hotel Needs Electronic Policy Management

Hotel businesses today integrate multiple technologies to improve efficiency and guest experience at their properties. Some of these technologies like PMS software, smartphone apps, in-room tablets etc. retain a large chunk of personal user data that must be actively secured.  We mostly ponder over about the hardware & software that reinforce hotel data security, but…

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Outsourcing Hotel Technology Management is the Way Forward for Hospitality Businesses in 2020

Hospitality businesses continues its swift transition towards rapidly evolving technologies. Both academics and professionals will agree that technology brings several competitive advantages for hospitality businesses. From identifying new marketing to alleviating pressure from operations technology is actively helping hotels deliver delightful guest experiences  As a new generation of travelers & tourists make their presence felt,…

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How Technology Assessments Improve Hospitality Business Performance

Regular technology assessments are necessary for hotels & hospitality businesses in a very tech assisted economy. From point of sale machines to managed business centres every technology touchpoint at hotels needs careful drill down to identify its points of compromise. Generally, the attack surface in hotels is larger due to multiple technologies integrated across properties.…

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ADVH Tech Inc. Training Modules: Educate Your Hotel Staff About Latest Hospitality Cybersecurity & PCI Compliance Best Practices

Advanced Hospitality Technologies Inc. has been part of the U.S. hotel industry for over 20 years. Ever since offering our first “PCI compliance & cybersecurity best practices” course, we have aimed to enhance hoteliers’ learning and understanding about modern technology threats. Our highly experienced trainers are authorized by both the PCI Council and certified by…

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