Over the last two decades years, hospitality businesses have gone through some radical changes that…
Hospitality Technology
Ways To Improve The Hotel Guest Experience in a COVID-19 World
Almost 11 months on and the United States is still in the midst of the…
Technology’s Impact on Service Quality Gap Measurement for Hotels and Resorts
The US hospitality business model has been severely challenged by COVID19. Hoteliers are actively conducting…
Hotels & Resorts Are Speeding Up Adoption Of Technology As Covid19 Safety Threats Loom
The complex threats posed by COVID19 speeding up the adoption of technology in hotels, resorts,…
Post Covid19 Technology Gap Analysis Processes Improve Performance and Enhance Safety in hotels and resorts
Covid19 safety rules have forced hotel owners to redesign their entire guest experience to include…
Hoteliers can identify COVID19 risks and liabilities through professional technology gap assessments.
Hospitality businesses are getting used to the new normal, adopting new ways to deliver services…
5 Ways to Improve Hotel Guest Trust Through Technology Amid COVID19
Hospitality businesses are patiently waiting for the COVID19 infection to subside and for travel to…
3 Advantages of Using Mobile Keys at Your Hotel
Smartphone applications are quickly gaining popularity amongst some of the biggest hotel franchises across the…
Managing Onsite Technology Support for Hotels During the COVID19 Pandemic
A large number of US hotels had already begun the transition towards a more technology…
Guest Service Technology – The Primary Focus of US Hotel & Resort Investment in 2021
In a discussion with financial analysts Hilton CEO, Chris Nassetta commented that “A full recovery…